1. Introduction

We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we process your personal data when you visit our website and informs you of your privacy rights.

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2. Information We Collect

We may collect, store, and use the following categories of personal data about you:
 

• Technical Data: Including IP address, browser type and version, time zone setting, browser plugin types and versions, operating system, and platform.

• Usage Data: Information about how you use our website.

• Identity Data: Full name, username or similar identifier.

• Contact Data: Address, email address, and telephone numbers.

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3. Use of Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data:
 

• To provide you with information, products, or services that you request from us.

• To manage our relationship with you.

• To use data analytics, performed by third-party scripts, to improve our website, products/services, marketing, customer relationships, and experiences.

• To ensure the functionality of our booking/contact form, operated by a third-party provider.

• To gather data about any errors you may encounter to improve website performance.

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Our website uses cookies to distinguish you from other users, provide a good user experience, and improve our site. These cookies may be disabled through the cookie popup that appears on screen when you access our website.

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4. Storing and Securing Your Personal Data

We take significant measures to ensure the security of your data. To avert unauthorised access or disclosure, we have established appropriate safeguards to protect the data we may collect online.

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5. Disclosing Your Information

We do not sell, distribute, or lease your personal data to third parties unless we have your permission or are required by law to do so. This excludes trusted third parties, necessary to operate our website, outlined in the next section of this policy.

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6. Third Party Services

Although our website may include links to external sites, we cannot be held accountable for the protection and privacy of any data provided during visits to such sites. They are not governed by this privacy policy. We recommend practising caution and consulting the privacy statement of the visited website.

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On this website, we use third-party service providers for analytics, error collection, and form processing:
 

• Analytics Providers: We use Wix and Google Analytics to understand how users engage with our site. These providers may collect data such as how long you spend on the site and the pages you visit.

• Error Collection: We use Sentry and Wix to monitor and resolve errors on our site. They may capture information about the error and details about your browsing environment.

• Form Processing: Our booking/contact forms are processed by Wix and 123FormBuilder. They may collect and store the data you submit through these forms on our behalf.

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7. Access to Information

As per UK data protection laws, you have the right to access information we retain about you. To obtain this information, please contact us.

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8. Data Retention

We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. Bookings and contact data may be retained indefinitely to continue providing you with services or information as requested. However, you have the right to request deletion of your data at any point by contacting us.

 

9. Changes to Our Privacy Policy

We may periodically update our Privacy Policy to echo changes in our practices or to ensure alignment with current regulations. All changes will be promptly posted on our website, and by using our site post-update, you agree to the revised policy.

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10. Contacting Us

For inquiries, concerns, or data-related requests regarding this Privacy Policy, please reach out to us at sales@dmetyres.co.uk

 

Thank you for trusting us at DME Tyres